What does it mean when airlines behave unfairly towards customers? And why should we all be worried that they're about to be a lot more deceptive? Listen in to find out.Read more
Major cuts extending beyond China and beyond planes. Plus old enemies are friends and another dream of beds in long-haul economy…C'mon in!Read more
A new alliance affiliation, a new secondary cities airline in the USA and unblocking EuroBiz middles: What does it all mean?!?Read more
Is the US market ready for another commercial airline? Serial aviation founder David Neeleman is ready to give it another go, and Breeze hopes to fly later this year.Read more
As governments and the traveling public continue to respond to the corona virus outbreak in China it is spectacularly unclear who, if anyone, is coordinating a coherent global response. Hooray!Read more
Lots of news about Asia this week, mostly in China but also beyond. Plus, pets on planes, fare derivatives and more.Read more
A quick getaway to Wuppertal was on the agenda this week. It vaguely worked, though none of the three hosts got to or fro exactly as planned.Read more
Live from London, we've got a special guest smart enough not to talk about things where he doesn't know what's going on. It was a very strange conversation on many levels.Read more
Loyalty programs like to talk about emotion and building relationships. But the driving factor behind all of that is data. Lots and lots of data.Read more
From the Blog
Seth Miller
Seth Miller
Seth Miller