Dots, Lines & Destinations

Alt text: A nighttime view of Los Angeles International Airport (LAX) featuring illuminated pillars with purple and white lights. The large "LAX" sign is prominently displayed in the foreground, and the airport terminals with bright lights and numerous parked airplanes are visible in the background. The scene includes busy roads with moving vehicles and palm trees lining the streets.

Podcast

DLD 278: ICAOn’t even figure out WHO is managing China policies

As governments and the traveling public continue to respond to the corona virus outbreak in China it is spectacularly unclear who, if anyone, is coordinating a coherent global response. Hooray!Read more

A silhouette of an airplane in flight against a dark, dusky sky. The landing gear is extended, indicating that the plane is either approaching for landing or has recently taken off. The image has a warm, muted color tone, typical of a sunset or sunrise. The handle "@WandrMe" is visible in the bottom right corner.

Podcast

DLD 277: To Asia or not to Asia

Lots of news about Asia this week, mostly in China but also beyond. Plus, pets on planes, fare derivatives and more.Read more

Alt text: A river flows through an industrial area with several bridges crossing over it. The most prominent bridge is a green steel structure that supports an elevated monorail track. In the background, there are large brick buildings and industrial pipes. The surrounding area has some trees and vegetation. The sky is overcast.

Podcast

DLD 276: The Wuppertal* Episode

A quick getaway to Wuppertal was on the agenda this week. It vaguely worked, though none of the three hosts got to or fro exactly as planned.Read more

The image shows the interior of a large train station with a high, arched glass roof. The station has multiple platforms, with platforms 7 and 8 prominently displayed on signs. There are trains on the tracks, and a few people walking or pulling luggage along the platform. The station has a historic architectural style with brick walls and large windows. The overall atmosphere is busy and bustling.

Podcast

DLD 275: Well-informed opinions

Live from London, we've got a special guest smart enough not to talk about things where he doesn't know what's going on. It was a very strange conversation on many levels.Read more

Podcast

DLD 274: Inside the data of loyalty

Loyalty programs like to talk about emotion and building relationships. But the driving factor behind all of that is data. Lots and lots of data.Read more

The image shows the interior of an airport terminal with a modern and artistic design. The ceiling features large, intricately patterned columns that spread out like tree canopies, creating a visually striking effect. The columns are illuminated with soft lighting, giving them a gradient of colors from white to pink. In the background, there are digital display boards showing gate information, and people can be seen walking and waiting in the terminal. The overall atmosphere is spacious and contemporary.

Podcast

DLD 273: Outsourcing your holiday mess making

Ending a trip early, ending a career early and making a holiday mess thanks to outsourcing. Here's hoping that 2020 is better than the end of 2019!Read more

A large group of people is gathered around a counter at an airport. Some individuals are holding documents and mobile phones, while others appear to be engaged in conversation or waiting. The setting is busy, with more people and seating visible in the background. The atmosphere suggests a situation where passengers might be seeking information or assistance.

Podcast

DLD 272: Customer service is hard

Travel in India is hard. And when it goes sideways it can go really sideways. A mix of delays and cancellations this week brought that into stark relief and we're talking about it on the show.Read more

a man standing on a cliff with Paro Taktsang on top of it

Podcast

DLD 271: Succession and success

A new CEO in the wings and a super technical success top this week's topics, plus Bhutan and a follow-up on what evacuation simulations are really like.Read more

The image shows a small, colorful pavilion with a prayer wheel inside, set against a mountainous backdrop. Above the pavilion, a string of prayer flags in various colors (blue, white, red, green, and yellow) is strung across the sky. The mountains are covered with trees and have rocky outcrops, and the sky is clear and blue. The scene appears to be serene and peaceful, likely in a Himalayan region.

Podcast

DLD 270: Thanksgiving travel is crazy. Literally.

Flying on Thanksgiving Weekend can be a crazy experience. But this year it seems someone took one of those idiotic "how to get upgraded for free" stories a bit further than they probably should have.Read more

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