Dots, Lines & Destinations

A large group of people is gathered around a counter at an airport. Some individuals are holding documents and mobile phones, while others appear to be engaged in conversation or waiting. The setting is busy, with more people and seating visible in the background. The atmosphere suggests a situation where passengers might be seeking information or assistance.

DLD 272: Customer service is hard

Travel in India is hard. And when it goes sideways it can go really sideways. A mix of delays and cancellations this week brought that into stark relief and we're talking about it on the show.Read more
December 19, 2019
The image shows an intricately designed golden architectural detail, likely part of a temple or historical building. The design features a central figure with a fierce expression, wings, and a crown, flanked by two smaller figures in dynamic poses. Above them, there are ornate decorations including a small structure resembling a pagoda, and various other decorative elements such as floral patterns and mythical creatures. The craftsmanship is highly detailed, showcasing traditional artistic styles.

DLD 269: The Bob Seger special

No, we're not the first people to make that joke about a trip to Kathmandu (and beyond in Nepal). But Seth is there now and having way too much fun so we're talking about it and lots of other fun travel news as well.Read more
November 28, 2019
The image shows an indoor waterfall surrounded by lush greenery and a glass dome ceiling. There is a circular pool at the base of the waterfall, and a walkway with people observing the scene. On the right side of the image, there is a decorated Christmas tree with blue and silver ornaments and a star on top. An escalator is visible near the bottom center, with people going up and down. The setting appears to be an indoor garden or an airport terminal with a nature-themed design.

DLD 268: I promise it isn’t a sales pitch!

What's better than running in to a fan of the podcast in Singapore on a random business trip? Getting to chat with them about some cool technology that helps make travel better. Oh, and some fun dots and lines accumulated over the years.Read more
November 14, 2019
The image shows a Qantas airplane parked inside a hangar at night. The aircraft has a special livery with the number "100" prominently displayed on the fuselage, likely celebrating the airline's centenary. The plane is being towed by a ground vehicle. The hangar is well-lit, and the Qantas logo is visible on the side of the plane and on the tail.

DLD 265: A luxury CRJ200 experience

Is there such a thing as a nice CRJ200 ride? And why might a new world's longest flight be a bad idea?? Plus another top tier got harder to realize and LAX is moving its pickup zone outside the terminal loop.Read more
October 24, 2019

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