Dots, Lines & Destinations

DLD 71: Merry New Year!

Happy new year! Today we're talking about airline PR blunders, plans for 2015 and how the new mileage earning rules are changing behavior (or not).Read more

The image shows a close-up view of the engines of an airplane on an airport tarmac. In the background, there is an airport control tower and some airport buildings. The sky appears to be overcast.

Merry Christmas from the DLD crew! This week we're talking fuel hedges, hotel buyouts and just how compelling mega bonus miles can be. Plus, we've got a special guest, David Huberman, on the show.Read more

The image shows an airport gate information display. The display indicates the gate number "C-14" and flight number "UA 847." The destination is listed as "CITY TEST TEST," with a departure time of "8:35 PM." The status of the flight is "ON TIME." The bottom part of the display has the text "STAR ALLIANCE."

DLD 69: Mr. Tilton, I presume

Today we're tackling a serious question from a former UA loyalist who is looking to spread his wings elsewhere. We'll call him Mr. Tilton to protect the innocent.Read more

The image shows a cooked crab placed on a blue plate. There is a piece of paper with handwritten text in a different language pinned to the crab's body. In the background, there are some red-handled scissors, a small dish with green wasabi, and another dish with what appears to be kimchi.

DLD 68: Gangnam Style

Welcome to Seoul, Korea, where we're recording live for this episode. News from United, Chase & Delta round out the show.Read more

DLD 67: Buy a Virgin, Launch a Veteran

This episode we look at a new livery celebrating Veterans Day, discuss the lack of creativity from some loyalty programs and discuss whether it is a smart idea to buy a Virgin.Read more

A large airplane is flying in the sky, which is filled with gray clouds. In the foreground, there is a modern bridge structure with cables and a glass observation tower. The bridge and tower are partially silhouetted against the cloudy sky.

DLD 66: Upgrades when you want them

Live from World Travel Market in London the crew is talking about Etihad's The Residence, the new AAdvantage program for 2015 and a hotel loyalty program which doesn't really focus on loyalty, at least not the way we've typically looked at it. Added bonus: We recorded whilst under the departure path for London's City Airport so every now and then you get to hear a plane taking off in the background.Read more