DLD 454: Is there such a thing as real loyalty program enhancements?!?

a wall of canned food

Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? Tune in to find out.

DLD 280: Alliance dalliances

Alt text: Aerial view of an airport with multiple runways and taxiways. Several airplanes are parked near terminal buildings and hangars. Adjacent to the airport, there is a large area with a winding track, possibly a test track or a racing circuit. Surrounding the airport are urban areas with residential and commercial buildings. The image is taken from an airplane window, with part of the window frame visible.

A new alliance affiliation, a new secondary cities airline in the USA and unblocking EuroBiz middles: What does it all mean?!?

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