Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? Tune in to find out.
Delta made waves with its SkyMiles/SkyClub rules changes last week. Plus, new seats, new routes, and an end to revenge.
Picking an airport in Mexico might be a bit more challenging later this year. Plus flying whales and more Tokyo.
How much money can a one-plane airline lose in just two months? More than just about everyone involved expected.
New planes, new routes, and new seats all bode well for the future. And some lines being dropped might not be so bad, either.
We’re joined this week by special guest Ed Pizza of Miles to Go and Pizza In Motion to talk about changing allegiances and the rest of the latest news.
Nothing but the best for our listeners as we wrap up the 2022 season.
Just a couple hundred (more) new planes coming to United through the end of the decade. Nothing to get excited about here.
How many million milers is too many? Plus a crazy crash and new transatlantic routes on the horizon.
Maybe we’re supposed to say something in advance when the publishing schedule changes. Oopsie.