How do you build a new airline loyalty program? We’ve got a couple guests this week from Aeroplan to talk about how their team pulled it all together.
We’re talking through bits of the new Aeroplan program in this weeks show, plus new travel warnings and a strange possible investment play by Qatar Airways on behalf of Delta Air Lines.
What will the future of airline route networks look like? We dig deep into the past with special guest Ned Russell as we look to the future.
Two airlines disappearing in a month is bad news, but that seems to be what’s happening right now. Plus some loyalty changes in Canada and Australia and a silent ride over Oregon in a balloon.
It is an interesting time to be a 3rd party loyalty program operator. Air Canada is now trying to buy back Aeroplan and Aeromexico made a move, too. Plus, the TSA might be tracking you for no good reason, a 787 got lost at Narita and Delta is downgrading passengers when upgrading some aircraft.
Will O’Hare shift its role for American Airlines, losing its global gateway status? Also, dedicated crew for airline executives and lots of news about Alitalia, which is still alive for some reason. Oh, and vomit fraud. C’mon in for another great show!