Cutting money-losing programs makes sense in many cases. Selling off a profitable segment of the business is less normal. But here we are.
As award charts disappear is loyalty following them out the door? Plus a new A350 cabin and more MAX grounding discussions.
Is American’s new LAX terminal a bet against JFK? Why is Hertz joining SkyTeam? And what the heck is going on at British Airways??
Aircraft engines are causing more than their share of issues these days. Failures on the ground and in the air are raising lots of questions. We’re mostly about asking them, not answering them in this episode. Plus cabin retrofits, new planes, routes and more.
Welcome to 2018, where hotel loyalty programs are updating their rules and one is starting over completely. A late 2017 bankruptcy is finally getting resolved and new seats are coming (yes, slimlines) to a major European airline. And somehow we’re still relatively optimistic about the whole thing.
Does competition help or hurt product quality? Plus new airlines and new airplanes and new award charts all starting to show up.
Lots of stuff happening in Asia, from partnerships to award travel to Singapore hawker stalls. Polaris takes a (bigger) delay and a Westin has math troubles.
Europe’s aviation market is a bit of a mess, with Monarch on the cusp of closing and Air Berlin making major changes. SPG & Marriott are merged and Fozz books a flight on air!
All sorts of changes in the past week or so with the Delta SkyMiles program, plus a special guest talking recent premium cabin travel on a handful of airlines.
Old planes sent to the graveyard and a few new apps/websites we wish were similarly fated. Plus a look at the new pseudo-award chart for SkyMiles.