Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? Tune in to find out.
Thank goodness change is such a constant in this industry. Otherwise what would we have to talk about every week?
So many aircraft orders announced in the past week, and we didn’t even cover all of them. Plus, a suite new seat.
Delta made waves with its SkyMiles/SkyClub rules changes last week. Plus, new seats, new routes, and an end to revenge.
Intellectual property is a very real thing. So are weather-induced diversions these days.
What does it take to bring motorcoaches into the airline world? We’ve got David Sunde, CEO of Landline, on the show to talk about getting the buses inside security, growth potential, and lots more.
Can economy class be considered an upgrade from premium economy? We’re talking about airlines, so you know where this is going.
New planes, new routes, and new seats all bode well for the future. And some lines being dropped might not be so bad, either.
JetBlue and American Airlines have a lot of work to do if they’re going to keep the NEA alive. A judge ruled it illegal last Friday, setting up all sorts of challenges for the carriers.
Two nice implementations of indigenous themes and art from airlines announced this week, and the impact for passengers is pretty good, too.