What does it mean when airlines behave unfairly towards customers? And why should we all be worried that they’re about to be a lot more deceptive? Listen in to find out.
Live from London, we’ve got a special guest smart enough not to talk about things where he doesn’t know what’s going on. It was a very strange conversation on many levels.
Two airlines disappearing in a month is bad news, but that seems to be what’s happening right now. Plus some loyalty changes in Canada and Australia and a silent ride over Oregon in a balloon.
Cutting money-losing programs makes sense in many cases. Selling off a profitable segment of the business is less normal. But here we are.
Can Rolls pull off an A380 surprise? And can codeshare flights be a little less crappy for consumers? Plus slots, Haneda changes and Hawaii!
Engines, engines, everywhere! Even more of which are now broken. Plus many inaugurals and maybe your biometric security data will be sold to an airline or airport soon.
Daytime flights from the east coast of North America to London can be a great way to help recover from jetlag. But starting on the west coast can make them a mess. Fozz and Stephan both did that last week and agree that it isn’t a great idea. Plus, a stolen Q400, terminal dumps in Germany, and finally a use for the new Berlin airport!
United Airlines is bringing back service on the Denver-London route. Here’s a quick take from the team about the new services and what it means for travelers.
Does competition help or hurt product quality? Plus new airlines and new airplanes and new award charts all starting to show up.