It is an interesting time to be a 3rd party loyalty program operator. Air Canada is now trying to buy back Aeroplan and Aeromexico made a move, too. Plus, the TSA might be tracking you for no good reason, a 787 got lost at Narita and Delta is downgrading passengers when upgrading some aircraft.
New Suites seats from Emirates and Singapore Airlines are all the rage, but do they really matter? Revenue-based loyalty, a fond farewell and a new long-haul LCC are also part of this week’s news.
Loyalty isn’t just about hotels and airlines. Casinos run some of the largest and must lucrative programs out there. And, not surprisingly, there are people who like to play that game just like those who play the travel game.