Don’t worry: This episode isn’t nearly as long as the flights we’re talking about. But with Perth-London service launched recently we’re all about the very, very long flights. Plus, special guest Cynthia Drescher is back to join in the conversation.
Clicking the like button costs one Marriott employee his job. American is crying foul in Chicago and Delta’s efforts to remain neutral aren’t working out so well. Plus, an awful way to motivate employees comes to United Airlines!
A blown tire in Newark caused rolling delays and some pretty poor customer service in Portland. Delta struck a nerve in Georgia that could hurt it on the fuel tax front. Also, some talk about battery fires and lots of other news this week.
Rebranding an airline is a lot of work. So is throwing a ridiculous party for a new aircraft subtype. Welcome to Qatar Airways’ CEO Akbar Al Baker’s week. Plus more Rouge, a mini United and flying electric cars.
No, that’s not really what ETOPS stands for but with the rash of engine issues in the past week we couldn’t help talking about them. Etihad cuts, Air India’s sale plans and American Airlines’ employees have a lot to say to their company. Come listen!
Every now and then you’ll find us together somewhere around the world. This trip ended up in Sofia, Vaduz, Stuttgart and Munich because we suffered from indecision paralysis. Some fun stories along the way, though.
Naming a stadium costs big bucks. And when the name is poorly phrased that can be all sorts of awkward as United is discovering. Niki gets another new owner, Bombardier won and Qatar faces up to some challenges.
The A380 gets a new order and Airbus gets some additional action in China. Also, new rules for service animals, new liveries, new routes and new uniforms.
We tried to keep this episode relatively clean. I’m not sure it worked. With a guy smearing poop all over a plane and JFK’s blizzard meltdown there were plenty of nasty moments to review in this week’s show.
Welcome to 2018, where hotel loyalty programs are updating their rules and one is starting over completely. A late 2017 bankruptcy is finally getting resolved and new seats are coming (yes, slimlines) to a major European airline. And somehow we’re still relatively optimistic about the whole thing.