A couple major unexpected events this week caught us off guard, but we’re doing our best to get through it all.
Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? Tune in to find out.
Thank goodness change is such a constant in this industry. Otherwise what would we have to talk about every week?
So many aircraft orders announced in the past week, and we didn’t even cover all of them. Plus, a suite new seat.
Delta made waves with its SkyMiles/SkyClub rules changes last week. Plus, new seats, new routes, and an end to revenge.
Intellectual property is a very real thing. So are weather-induced diversions these days.
Insert plucky episode summary here
Dismissing idiocy of the past rather than owning up to mistakes is an interesting choice for an airline startup trying to avoid being seen as a scam. Think it’ll work?
What does it take to bring motorcoaches into the airline world? We’ve got David Sunde, CEO of Landline, on the show to talk about getting the buses inside security, growth potential, and lots more.
Can economy class be considered an upgrade from premium economy? We’re talking about airlines, so you know where this is going.
