Refreshing cabins is a nice touch, but why does it take so long?? Also, how long will it take Southwest to pay out all the comp it owes.

Sure, the conversations were great, but our plans for birthday festivities came up short.

When APEX, AIX and IFSA get together there should be enough going on to generate some interesting news. Or, perhaps not. The annual Fall trade show bonanza was slow this year, but we still managed to find a few things to talk about.

Live from World Travel Market in London the crew is talking about Etihad’s The Residence, the new AAdvantage program for 2015 and a hotel loyalty program which doesn’t really focus on loyalty, at least not the way we’ve typically looked at it.

Added bonus: We recorded whilst under the departure path for London’s City Airport so every now and then you get to hear a plane taking off in the background.