Who is a strong airline leader these days? What are the qualities that it takes? And why do so many seem to do it so badly??
Don’t worry: This episode isn’t nearly as long as the flights we’re talking about. But with Perth-London service launched recently we’re all about the very, very long flights. Plus, special guest Cynthia Drescher is back to join in the conversation.
We tried to keep this episode relatively clean. I’m not sure it worked. With a guy smearing poop all over a plane and JFK’s blizzard meltdown there were plenty of nasty moments to review in this week’s show.