Refreshing cabins is a nice touch, but why does it take so long?? Also, how long will it take Southwest to pay out all the comp it owes.

So much noise for a handful of new routes. Is it really worth the hype? Plus an airline blocks customers and a hotel sues its parent brand.

Don’t worry: This episode isn’t nearly as long as the flights we’re talking about. But with Perth-London service launched recently we’re all about the very, very long flights. Plus, special guest Cynthia Drescher is back to join in the conversation.

A blown tire in Newark caused rolling delays and some pretty poor customer service in Portland. Delta struck a nerve in Georgia that could hurt it on the fuel tax front. Also, some talk about battery fires and lots of other news this week.