DLD 243: Smisek FTW!
- May 16, 2019
- Tagged as: Alaska Airlines, BER, Berlin, Delta Air Lines, El Al, elite status, frequent flier, frequent flyer, Gold Passport, hyatt, medallion, Norwegian, Turkish Airlines, union, wifi
Who is a strong airline leader these days? What are the qualities that it takes? And why do so many seem to do it so badly??
