Cutting money-losing programs makes sense in many cases. Selling off a profitable segment of the business is less normal. But here we are.
All sorts of changes in the past week or so with the Delta SkyMiles program, plus a special guest talking recent premium cabin travel on a handful of airlines.
Old planes sent to the graveyard and a few new apps/websites we wish were similarly fated. Plus a look at the new pseudo-award chart for SkyMiles.
How did SHARES best Sabre? Ask American Airlines and its 787 inaugural flight. Plus a lost wallet, two programs going variable on award prices and a mistake fare which raises all sorts of questions.