Clicking the like button costs one Marriott employee his job. American is crying foul in Chicago and Delta’s efforts to remain neutral aren’t working out so well. Plus, an awful way to motivate employees comes to United Airlines!
A blown tire in Newark caused rolling delays and some pretty poor customer service in Portland. Delta struck a nerve in Georgia that could hurt it on the fuel tax front. Also, some talk about battery fires and lots of other news this week.
Every now and then you’ll find us together somewhere around the world. This trip ended up in Sofia, Vaduz, Stuttgart and Munich because we suffered from indecision paralysis. Some fun stories along the way, though.
Welcome to 2018, where hotel loyalty programs are updating their rules and one is starting over completely. A late 2017 bankruptcy is finally getting resolved and new seats are coming (yes, slimlines) to a major European airline. And somehow we’re still relatively optimistic about the whole thing.
Jetlagged and in a crazy hotel room is not quite the ideal trip Fozz and Stephan were hoping for on this Singapore trip but things don’t always work out the way you plan.
Fire in Atlanta, new flights to Tahiti and a hundred new A321s for Delta. Plus LCC flat beds and A310s disappearing. C’mon in for a(nother) fun episode!
After an aborted effort a few weeks back hosts Stephan and Fozz finally made it to Taiwan. These are their jetlag-influenced ramblings.
Computers are creating challenges for airlines and hotels these days. But it still isn’t a “glitch.” Another airline is disappearing and the CSeries may be flying further south than previously expected.
New Suites seats from Emirates and Singapore Airlines are all the rage, but do they really matter? Revenue-based loyalty, a fond farewell and a new long-haul LCC are also part of this week’s news.
There’s something particularly strange about building an itinerary just to fly 4 different LCCs in 2 days in Japan. That’s what we have Seth for. Plus, a 767 renaissance, LGA shuffles, SFO air art and more.