DLD 218: Smoothing connections

Alt text: The image shows the interior of a modern airport terminal with a high, arched ceiling. The terminal is bustling with travelers, some standing in line at check-in counters and others walking through the area. There are several signs and information boards, as well as kiosks and counters along the sides. The architecture features large windows allowing natural light to illuminate the space.

A smooth connection in Seattle was unexpected. Smoothing connections in Africa might be useful. And Brexit likely means rough connections for millions. Hooray!

DLD 182: Blown tires, blown service recovery

Alt text: The interior of an empty airport shuttle train with modern design, featuring rows of doors on both sides and handrails. Two passengers are seated at the far end of the train. The ceiling is illuminated with bright lights, and a digital sign above the passengers reads "Gates E." The train appears to be in motion, as the tunnel outside the windows is blurred.

A blown tire in Newark caused rolling delays and some pretty poor customer service in Portland. Delta struck a nerve in Georgia that could hurt it on the fuel tax front. Also, some talk about battery fires and lots of other news this week.

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