Seth is in Hamburg, but Fozz and Stephan are debating what is the “east Bay” and what is the “south Bay”. Riveting stuff. Chime in with your opinion.
Don’t worry: This episode isn’t nearly as long as the flights we’re talking about. But with Perth-London service launched recently we’re all about the very, very long flights. Plus, special guest Cynthia Drescher is back to join in the conversation.
Biometrics are big these days. But what benefits do they bring to travelers? Ryanair makes a move in Austria and United makes more cuts to Polaris. Plus plenty more…
What’s next in the travel loyalty world? Time for a field trip to Bangkok to find out. The annual Loyalty Conference is always good for some interesting insights into the future of this industry.
There are topics in this episode. Lots of them. Some of the best topics. But I have no idea what they are so you’ll need to listen to find out more.
Clicking the like button costs one Marriott employee his job. American is crying foul in Chicago and Delta’s efforts to remain neutral aren’t working out so well. Plus, an awful way to motivate employees comes to United Airlines!
A blown tire in Newark caused rolling delays and some pretty poor customer service in Portland. Delta struck a nerve in Georgia that could hurt it on the fuel tax front. Also, some talk about battery fires and lots of other news this week.
Rebranding an airline is a lot of work. So is throwing a ridiculous party for a new aircraft subtype. Welcome to Qatar Airways’ CEO Akbar Al Baker’s week. Plus more Rouge, a mini United and flying electric cars.
No, that’s not really what ETOPS stands for but with the rash of engine issues in the past week we couldn’t help talking about them. Etihad cuts, Air India’s sale plans and American Airlines’ employees have a lot to say to their company. Come listen!
Every now and then you’ll find us together somewhere around the world. This trip ended up in Sofia, Vaduz, Stuttgart and Munich because we suffered from indecision paralysis. Some fun stories along the way, though.
