DLD 481: A dash of regulatory oversight

an airplane wing and the sun above the water

Regulators are forcing airlines to do good things for passengers, which is refreshing. Plus maybe a new Dubai airport a decade from now, and lots more.

DLD 454: Is there such a thing as real loyalty program enhancements?!?

a wall of canned food

Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? Tune in to find out.

Subscribe Now!

Become a Patron!

Listen on Google Play Music