DLD 454: Is there such a thing as real loyalty program enhancements?!?

a wall of canned food

Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? Tune in to find out.

DLD 432: You want fries with that

The image shows a Frontier Airlines airplane parked at an airport gate. The aircraft has the word "FRONTIER" written in large green letters on its fuselage. The tail of the plane features a large image of a squirrel, and the name "Sammy the Squirrel" is written near the front of the plane. There is another Frontier Airlines plane in the background with a different animal image on its tail. Various ground service vehicles and equipment are positioned around the planes. The sky is overcast, and the airport terminal building is visible in the background.

Can fries be reasonably served as a side on board? And, quite frankly, why not tater tots instead??

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