DLD 416: Going Retro(fit)

The image shows the interior of an airport terminal. The terminal features a high, glass-paneled ceiling with metal beams and columns. There are escalators in the foreground leading up to the main concourse area. The concourse has various signs indicating directions to all gates, ticketing, and other airport services. There is a large American flag hanging prominently in the background. The terminal is decorated with holiday wreaths and garlands, suggesting a festive season. There are also some people visible in the distance, likely passengers or airport staff.

Refreshing cabins is a nice touch, but why does it take so long?? Also, how long will it take Southwest to pay out all the comp it owes.

DLD 407: No first? No problem!

Aerial view of an airport with multiple airplanes parked at the gates and taxiing on the runway. The image shows a control tower in the center and various airport buildings and infrastructure. The wing of an airplane is visible in the foreground, indicating that the photo was taken from inside an aircraft. The surrounding landscape includes fields and distant buildings under a partly cloudy sky.

What happens when you dupe consumers for decades with the confusing names between classes of service then make a change to a tiny part of the fleet? Fun times, indeed.

DLD 385: Worst birthday party ever

A blue and white propeller airplane with the word "Connect" written on its side is parked on an airport tarmac. The tail of the plane features a yellow circle with a blue design. In the background, there are large, arched hangars and a fuel truck. Two airport personnel in high-visibility vests are standing near the front of the plane. The sky is clear with some light clouds. The image is credited to @WandrMe and PaxEx.Aero.

Sure, the conversations were great, but our plans for birthday festivities came up short.

DLD 211: Speedy Delivery

Alt text: Aerial view from an airplane window showing the wing and a vast landscape below. The terrain is arid and rugged, with winding rivers and canyons cutting through the reddish-brown earth. The sky above is clear and blue.

In a growing industry where will all the planes go? SFO, MEX, AMS and many more are full while expansion options are limited. New catering, routes, boarding rules and a presidential 747 won’t change that, but we talk about them anyways.

DLD 192: It’s Delta sir, She’s gone Plum!

A serene sunset over the ocean with the sun partially obscured by dark clouds. The sky is painted in warm hues of orange and yellow, with rays of sunlight streaming through the gaps in the clouds, creating a dramatic and peaceful scene. The ocean below is calm and dark, reflecting the colors of the sky.

Fozz almost got stuck in Berlin this weekend, but quick thinking saved the day. Also, errors bring lawsuits, The ME3 are all sorts of crazy and purple is coming to Delta’s uniforms.

DLD 182: Blown tires, blown service recovery

Alt text: The interior of an empty airport shuttle train with modern design, featuring rows of doors on both sides and handrails. Two passengers are seated at the far end of the train. The ceiling is illuminated with bright lights, and a digital sign above the passengers reads "Gates E." The train appears to be in motion, as the tunnel outside the windows is blurred.

A blown tire in Newark caused rolling delays and some pretty poor customer service in Portland. Delta struck a nerve in Georgia that could hurt it on the fuel tax front. Also, some talk about battery fires and lots of other news this week.

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