• Podcast

DLD 454: Is there such a thing as real loyalty program enhancements?!?

• October 18, 2023
• Tagged as: 737 MAX, American Airlines, AMS, Amsterdam, ancillary fees, Beond, Bermudair, carbon offsets, Delta Air Lines, economy class, elite status, Emirates, engines, frequent flier, frequent flyer, Haneda, HND, ITA Airlines, Italia Trasporto Aereo, Japan, jetblue, JFK Airport, KLM, loyalty, Mosaic, points, Portsmouth, premium cabin, promotions, PSM, Rapid Rewards, Rolls Royce, routes, slots, Southwest Airlines, Tokyo, TrueBlue, United Airlines

Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? Tune in to find out.

• Podcast

DLD 453: Shuffling the deck

• October 12, 2023
• Tagged as: 737 MAX, 737 MAX 7, 737 MAX 8200, 787, A321neo, Air Canada, Air France, Air Malta, Airbus, Allegiant, awards, Boeing, business class, Delta Air Lines, Dreamliner, EAS, economy class, Essential Air Service, ExpertFlyer, Global Airlines, Hi Fly, Ireland, KLM, LOT, MEX, Mexico, Mexico City, NLU, premium cabin, Premium Economy, Recaro, rewards, routes, SAS, seating, seats, SkyTeam, Southern Airways, Star Alliance, Sun Country, United Airlines, VivaAerobus

Thank goodness change is such a constant in this industry. Otherwise what would we have to talk about every week?

• Podcast

DLD 451: Hotter than fire

• September 28, 2023
• Tagged as: A350 XWB, Air Belgium, Air Peace, Akasa, Brightline, British Airways, CBP, China, Condor, Delta Air Lines, Eastern Airlines, economy class, Edelweiss, Haneda, Heathrow, HND, iAero, India, LHR, London, PDX, pilot shortage, podcast, Portland, Premium Economy, routes, slots, Tokyo, train, Trip Report

But at least there was no meltdown this week…

• Podcast
• Trip Reports

DLD 449: Trademarks and diversions

• September 14, 2023
• Tagged as: 737 MAX, Alaska Airlines, American Airlines, Biman Bangladesh, business class, catering, CFM, China, Condor, Delta Air Lines, diversion, engines, JAL, jetblue, New Pacific Airways, New York City, Northern Pacific Airways, Pratt & Whitney, premium cabin, routes, singapore airlines, Thai Airways, Trip Report, United Airlines

Intellectual property is a very real thing. So are weather-induced diversions these days.

• Podcast

DLD 448: ¿Cual Aeropuerto?

• September 7, 2023
• Tagged as: A380, ancillary fees, bankruptcy, China Southern, Corendon, Cuba, Delta Air Lines, El Al, elite status, Ethiopian Airlines, frequent flier, frequent flyer, Haneda, HND, jetblue, Lufthansa, Mexicana, Mexico, Mexico City, Monarch, Oneworld, PDX, Portland, Qantas, Qatar Airways, routes, Tokyo, Virgin Australia

Picking an airport in Mexico might be a bit more challenging later this year. Plus flying whales and more Tokyo.

• Podcast

DLD 445: Ghosts in the sky

• August 17, 2023
• Tagged as: 767, Air India, Air Peace, Antigua, Australia, China, Department of Transportation, DOH, Doha, DOT, Frontier, Mexicana, Mexico, NTSB, Qatar Airways, routes, slots

Empty flights typically suck, but sometime airlines still fly them and make money doing so.

• Podcast

DLD 443: No more secure than average

• August 3, 2023
• Tagged as: 737 MAX 7, 737-800, 767, American Airlines, British Airways, catering, CLEAR, CSA Czech Air, E195-E2, E2, Embraer, engines, EWR, Frontier, Iberia, India, JAL, Newark, Pratt & Whitney, routes, South African Airways, Swoop, Tijuana, United Airlines, WestJet

Insert plucky episode summary here

• Podcast

DLD 441: Picking up lines with Landline

• July 20, 2023
• Tagged as: 777X, Air France, Air India, Alaska Airlines, Avelo, Bus, Emirates, first class, hotels, hyatt, JAL, Landline, MGM, Northern Pacific Airways, premium cabin, routes, United Airlines, WestJet, Winair

What does it take to bring motorcoaches into the airline world? We’ve got David Sunde, CEO of Landline, on the show to talk about getting the buses inside security, growth potential, and lots more.

• Podcast

DLD 440: Premium problems

• July 13, 2023
• Tagged as: 737 MAX, AAdvantage, American Airlines, awards, Boeing, Boom Supersonic, India, lounge, lounges, merger, Norse Atlantic, Norwegian, premium cabin, Premium Economy, Premium Plus, rewards, routes, United Airlines, Upgrade, Virgin Atlantic, Wideroe

Can economy class be considered an upgrade from premium economy? We’re talking about airlines, so you know where this is going.

• Podcast

DLD 439: But was it really a melt down??

• July 6, 2023
• Tagged as: 777 Partners, A380, Billy Bishop, Delta Air Lines, Flair, Global Airlines, Haneda, LaGuardia, LGA, preclearance, routes, slots, Toronto, transcon, TSA, United Airlines, YTZ

United’s operations are mostly back to normal at this point, but it took a while to get there. Fortunately, there were plenty of other things to keep us entertained while watching that mess unfold.