Can loyalty programs actually make changes that seem to make things better for customers, without taking benefits away elsewhere? Tune in to find out.

Delta made waves with its SkyMiles/SkyClub rules changes last week. Plus, new seats, new routes, and an end to revenge.

Summer in Paris, perhaps a delightful experience. A week at Le Bourget, however, is far less appealing for us. But there’s a bit of news worth discussing.

Can fries be reasonably served as a side on board? And, quite frankly, why not tater tots instead??

New wing designs, and new engines hanging from them, could change the way we fly. Or at least make it more efficient.